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Accessibility is about making our online information available to as many people as possible, whatever their needs.

We aim for our website to meet the World Wide Web Consortium Accessibility Guidelines (version one) “Double-A” standard. This is currently the minimum standard for council websites.

Our site has been designed with this in mind and we ask all contributors to our website to follow guidelines in order to try to make content as accessible as possible.

Some parts of our website don't yet meet the standard and may not be fully accessible to all. While the majority of our online information is accessible we are aware and are working towards greater accessibility for some of our forms and services.

Testing and improvements

We monitor our website and make improvements wherever possible. This includes carrying out automatic and manual tests.

We use automatic testing to check the accessibility of our whole website as well as specific sections. We act quickly on the results of this testing to fix problems and make improvements where possible.

We carry out testing with real website visitors when possible. This includes people across a range of ages and with different needs. If you would like to be considered as a tester in the future please contact us.

We also look for accessible options where we are using other online channels. For example, as we now publish information on Twitter we recommend Accessible Twitter (opens in a new window) to those who prefer or need more options for using this service.

Get in touch

If you wish to report a problem or have a question about the accessibility of our website please contact us.